![]() This was a flag that the WD utility program was the issue. When automatically updating for the Sierra 10.12.2 update, an App Store notification window appeared stating “WDDriveUtilityHelper prevented updates being installed”.After a few hours, I could not access My Book with Finder (no Backups.backupdb folder). Determined the issue was not with Time Machine as I turned backups off, rebooted the iMac, confirmed with Finder that I could read from My Book (Backups.backupdb folder was visible and accessible). The Best External Hard Drives For Time Machine Best overall: Samsung T5 SSD Budget pick: Toshiba Canvio Basics Best for photo and video pros : LaCie Rugged.Library/LaunchDaemons/ (this starts the WD Drive utility helper).įrom the System Preferences>Users & Groups>Login Items, remove WDDriveUtilityHelper (this runs the helper when a user logs in).Īfter performing these actions, My Book has successfully executed Time Machine backups for 2 days with no issues. Solid-state drives aka SSD used to be really expensive, but prices have really fallen in the last. ![]() Additionally, I deleted the following that were not removed by the uninstall program: ![]() There is an uninstall icon in /Applications for this. Update: I have resolved the back-up issue by uninstalling the WD Utilities program and removing other items associated with this program.
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